Refund Policy

Refund Conditions

How refunds work

Digital files are generally non-refundable once the transfer has started. Corrupted or failed deliveries are reviewed and handled promptly.

Digital download files are generally non-refundable once the file transfer has initiated, because the product is delivered instantly and cannot be returned.

If a file is corrupted or a delivery error occurs, contact us and we will promptly replace the file or refund the purchase after review.

For download link issues, our customer support team assists you within standard support hours. Reach out via the Contact page with your order details.